Business Consulting
Good result in consulting is based on well thought through approach connecting the business requirements, user requirements, application requirements, etc.
Business Process
Providing Business Process Consulting services including:
Fit Gap Analysis
Alignment of Business Process with System being implemented will show the result of IT capabilities with business requirements.
Implementation Services
The biggest challenge in implementation projects is setting up of successful implementation strategy that is needed for implementing the enterprise solutions for a specific organization. The strategy should take care of planning, involvement of right leaders, commitment of workforce, cultural context, cross-functional coordination, resource allocation, control by management, communication management, quality management, risk management, etc. Then, comes the effective implementation.
In the project, there would be multiple tracks such as Customer team, Solutioning, Digitization, Integration, Infrastructure, Customization Development, Reports Development, Testing, Quality, Governance, etc. It is necessary that all the tracks are led by right leaders and work together and not against each other. It is a responsibility of the program delivery head of customer and system integrator to identify those gaps and ensure that all the track leads are clear on the project direction and make them understand that project stands above all interests of the separate tracks. It is a responsibility of track leads to motivate the team members and keep the integration between the team members.
On a regular basis, project status meeting should be held to give an update on project and about the direction of the project for all the team members in the project.
Customer management’s task is to ensure that communication takes place between the project team and other important stakeholders in their organization. Top management of customer and vendor must be involved in monitoring the project status on weekly basis and bring resolutions for the issues / risks creating bottlenecks.
Of all, it is important that track leads understand and identify the gaps and challenges that can occur during the process and come up with proactive approach to improve the effective implementation.
Our development process includes:
- Requirements Gathering
- Functional Specification for Maximo customization work
- Technical Specification & Design
- Build/development of Maximo customizations
- Promotion and testing from development environment through to a user test area
- User Acceptance Testing (UAT) and Sign Off
- Promotion of change to Live Production Environment
- Confirmation that changes were successful
IWFS Technologies IT Solutions
- Maximo Enterprise Asset Management Solutions
- Integrations
- Power BI, Cognos Analytics, BIRT Reports, Dashboard, KPIs
- Data Migration
Maximo Upgrades
- Our extensive experience of Maximo upgrade process ensures a seamless transition to Maximo newer version, in addition to numerous other benefits:
- Highly skilled engineers experienced in dealing with large volume of data.
- Experienced in business consulting for upgrade projects
- Ensuring the accuracy of data migration and testing to ensure error-free upgrade
Maximo Support
A well supported Maximo System means maximum business efficiency. Many end-users struggle daily with Maximo support issues and technical problems. To help achieve this, IWFS Technologies dedicated support team offers a variety of Maximo support services to meet your every need. Whether you require technical support, system administration or application support we can tailor our package to suit you.
Post Go Live Support
Post Go-Live Maximo support is provided by our dedicated offsite support team.
From Go-Live, our team can fix any defects or bugs that are found. Some Clients also like to retain an onsite presence for several months after Go-Live to provide immediate support for any unexpected issues, while their own support staff gain more experience and confidence.
Managed Support Services
IWFS Technologies will take care of your entire Maximo support and perform regular health checks, resolved the issues and queries, analyse the change request and provide the estimates.
Training
Become self-sufficient with our Maximo training.
IWFS Technologies believe in helping you to become as self-sufficient as you want to be through Maximo training. Our Maximo trainers combine trusted industry knowledge with proven Maximo experience which gives us unparalleled insight into Maximo’s capabilities.
At the start of any implementation project, we provide a standard Maximo Training Course that helps those involved to understand the out-of-the-box functionality, product terminology, and how to navigate through the system. We recommend this training for all project members and for your Subject Matter Experts, who will advise on current and planned business practice. As the project approaches Go-Live it is essential that all end-users are educated in how to use the new system. Individual training plans can be developed based on work roles.
The best Maximo training programmes are about business process.
The best Maximo training programmes that we have seen are not about product at all: they are about business process.
We focus on business process so that all of our clients understand their Maximo system in the context of their day-to-day jobs. This has a huge impact on project outcomes and the acceptance of change.